18 October 2012
Inter-team knowledge sharing in agile software development: a people-focused strategy
Meeting Room 10, 2nd Floor, JLB
12:30pm - 13:45pm
Viviane Santos - University of São Paulo, Brazil
Agile methods foster intra-team knowledge sharing (KS). However, they do not provide recommendations about how to cope with inter-team KS, which is fundamental in scaling knowledge across the entire organization. This study seeks to understand inter-team KS effectiveness in agile software development (ASD) organizations. Using grounded theory, we analysed data from four Brazilian organizations and got feedback from an expert in agile methods implementation. We observed that the companies employ different work practices that allow KS across team boundaries to occur. Our main contribution is a conceptual model that explains how effective KS across ASD teams depends on applying purposeful practices, along with organizational conditions and stimuli. This understanding represents an innovative focus within the context of agile methods and suggests what one needs to take into account when striving on this path. Inter-team KS also reflects the way ASD organizations are coping with enterprise agility and the consideration of knowledge as a resource for competitiveness.
Viviane Santos is a doctorate student under the supervision of Professors Alfredo Goldman (University of São Paulo, Brazil), Cleidson R. B. de Souza (Vale Institute of Technology for Sustainable Development, Belém, Brazil) and Helen Sharp (The Open University). Her research mainly focuses on agile methods and knowledge sharing. Since the beginning of her doctorate project in 2010, she has engaged on qualitative studies to deepen the understanding of issues involving knowledge sharing across agile teams in corporate and academic environments. She has published a number of papers about these subjects in the last few years. In 2009, she received her master’s degree from the State University of Ceará, Brazil. Her dissertation research focused on reuse of software process assets for organizational learning and continuous improvement through case-based reasoning.
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